At Fluff & Tails Grooming Studio, we strive to provide the best grooming experience for your dog. If for any reason you are not satisfied with the services provided, please contact us within 48 hours of the appointment. We will work with you to address any concerns or offer a refund for the specific services that did not meet your expectations. Refunds are not issued for completed grooming services unless agreed upon by both parties. Thank you for trusting us with your pet's grooming needs.